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FAQS


The Marketplace - What is it?

Get Started - How?

Experiencing Issues while using the website - What should I do?

Become an Approved Dealer - How do I register?

Approved Dealer - How to become one and what licence will I need?

Registration Process - How long will it take?

Login Information - How do I receive mine?

Forgot Password - What do I do?

Bid on a vehicle you want to purchase - How?

Vehicle Location - Where are they located?

Changing or canceling a bid - Is it possible?

Bidding Period on Auction Streaming - How long?

Highest Bidder - How will I know?

Making Payments - After being notified by email that I am the winning bidder, how long until i need to pay?

Vehicle Payment- How do I pay for my vehicle?

Delivery of Vehicles - Is it possible with Auction Streaming?

Time Frame for picking up your vehicle - How long do I have?

Confirmation for vehicle payment - How will I be notified?

Issues with making payments or picking up the vehicle - Who do I contact?